The after-sales service is supported by the local diagnostic system, of which all Baruffaldi machines are equipped with, and by the remote assistance system, via modem or company network, that can be installed on request and allows remote work on the machines.

In addition, the on-call assistance service guarantees the intervention of a specialized technician after notification and telephone verification of the problem.

Customers also have at their disposal the Industry 4.0 option, through which Baruffaldi is able to carry out both scheduled and extraordinary preventive maintenance thanks to the feedback that the machine continuously transmits to the company.